Alexandria 'Alex' Chen

Senior Product Manager
San Francisco, US.

About

Highly analytical and results-driven Senior Product Manager with 8+ years of experience leading cross-functional teams to deliver innovative SaaS products. Proven ability to translate complex user needs into actionable roadmaps, driving significant revenue growth and user engagement. Seeking to leverage expertise in product strategy, agile methodologies, and market analysis to build impactful solutions in a dynamic tech environment.

Work

InnovateTech Solutions
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Senior Product Manager

San Francisco, CA, US

Summary

Led the development and launch of key SaaS features for a B2B analytics platform, driving user adoption and expanding market share.

Highlights

Drove a 25% increase in monthly active users (MAU) for the core analytics dashboard by implementing a personalized user onboarding flow and integrating new data visualization tools.

Increased subscription revenue by 15% ($2.5M ARR) within 18 months through the successful launch of a premium feature set, exceeding initial projections by 10%.

Managed the entire product lifecycle for a critical data integration module, reducing data processing time by 30% and improving data accuracy for over 500 enterprise clients.

Collaborated with engineering, design, and sales teams to define product roadmaps, leading to a 20% reduction in development cycles and a 90% on-time feature delivery rate.

GrowthSpark Labs
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Product Manager

San Francisco, CA, US

Summary

Managed the product roadmap for a mobile-first B2C productivity application, focusing on user experience and feature expansion.

Highlights

Launched two major product iterations that collectively boosted user engagement by 35% and increased app store ratings from 3.8 to 4.5 stars.

Conducted extensive A/B testing and user research, leading to a 10% improvement in conversion rates for key in-app purchases.

Facilitated daily stand-ups and sprint reviews for a team of 8 engineers, ensuring agile best practices and clear communication of product goals.

Analyzed market trends and competitor products to identify new opportunities, contributing to a 5% increase in market share within the first year.

Education

University of California, Berkeley
Berkeley, CA, United States of America

Master of Science

Information Management Systems

Grade: 3.9/4.0

Courses

Product Management & Strategy

Data Science for Business

User Experience Design

Agile Software Development

University of Washington
Seattle, WA, United States of America

Bachelor of Science

Business Administration

Grade: 3.7/4.0

Courses

Marketing Principles

Financial Accounting

Organizational Behavior

Languages

English
Mandarin Chinese

Certificates

Certified Scrum Product Owner (CSPO)

Issued By

Scrum Alliance

Skills

Product Management

Product Strategy, Roadmapping, Market Research, Competitive Analysis, User Stories, Backlog Prioritization, A/B Testing, Go-to-Market Strategy, Product Launch.

Agile Methodologies

Scrum, Kanban, Sprint Planning, Retrospectives, Jira, Confluence.

Data & Analytics

SQL, Google Analytics, Mixpanel, Amplitude, Data Visualization, KPI Tracking, Business Intelligence.

Technical Skills

API Design, System Architecture, SDLC, Basic Python, Figma.

Soft Skills

Cross-functional Leadership, Stakeholder Management, Communication, Problem Solving, Strategic Thinking, Mentorship.

Projects

AI-Powered Customer Support Chatbot

Summary

Led a personal project to develop a prototype AI chatbot for small business customer support, integrating natural language processing for query resolution.

Awards